Primary Responsibilities Include:
Provide support as needed to Sr. Project Supervisors, Project Supervisors and Project Coordinators on project-specific requirements; compile project estimates, order supplies, schedule project, etc.
Oversee overall project execution - ensure hand-offs and tasks are complete and timely, and project adheres to timelines and documented ISO processes
Reconcile job and submit to finance for invoicing
Serve as point of contact between IMS internal clients (account teams) and operations for all fulfillment/kitting projects and initiatives executed out of both Wisconsin & California facilities
Work with IMS account teams to define project scope and gather data
Communicate details to required internal operations teams (customer service, kitting, shipping, etc.)
Collaborate with other Project Supervisors, Coordinators and Customer Service Manager to support activity, drive efficiencies, implement process enhancements and develop best practices across client groups
Work with internal teams to develop or facilitate any necessary reporting to support program/initiative
Maintain project tracker with ongoing status of all jobs through invoicing
Work with operations teams/Customer Service as needed to resolve issues and provide responses to project-specific inquiries from IMS account teams
Meet regularly with operations teams to stay current on activity, volume, scheduling, etc.
Position must have the ability to travel to between Sturtevant and Kenosha locations as needed
Experience/Qualifications:
Entry level
Excellent organization, communication and interpersonal skills, and the ability to work independently and manage priorities under tight timelines
Critical thinking, strong analytical skills and problem solving ability
Ability to handle a variety of tasks effectively and efficiently
Ability to prioritize multiple projects and requests
Must be a team player
Excellent knowledge of Microsoft Office Suite products