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Primary Responsibilities Include:
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Serve as daily internal contact for order management and associated inquiries
Assist with special projects as necessary
Manage incoming emails from varying internal sources
Generate clear, consistent communication to internal and external team members regarding status and requirements of programs
Work collaboratively with all Account Management, Client Services, Production, Finance and operations staff
Facilitate accurate incoming inventory (item setup validation, PO’s and communication with the warehouse)
Follow-through on exception reporting from beginning to end – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions
Prioritize orders and/or projects, including prompt expediting of emergency requests
Maintain and distribute various reports as needed to ensure daily requirements are met
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Experience/Qualifications:
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1-2 years of customer service or CALL CENTER experience
Excellent organization, writing, and verbal communication and interpersonal skills
Excellent knowledge of Microsoft Office Suite products (Word, Excel, and Outlook)
Experience with AS400 or similar database systems would be beneficial
With a background in hospitality, I made the leap into recruiting when I joined Halpin — and I’ve loved every minute of connecting talent with opportunity! I’m passionate about building strong, lasting matches between clients and candidates by working with honesty, integrity, and a people-first approach.
When I’m not recruiting, you can usually find me listening to music, experimenting with photography, making art, getting lost in a good book, or hiking new trails.