This position is an entry level customer relationship management position that provides an opportunity to grow into other customer relations and/or sales positions within the company. The primary purpose of the Account Representative is to support various internal and external sales channels through supporting current clients as well as executing organizational cross-sell initiatives. This position requires a person who is extremely pro-active, receives and asks for direction well, and is proficient in multi-tasking. This person must exemplify strong communication and above average attention to detail. This person should also have the ability to adapt to changes in a transforming industry and company environment.
Essential duties and responsibilities include the following:
Develop strong and trusted relationships with customers through timely and accurate communications
Resolve customer issues in an accurate and timely manner
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Sets up and maintain paper and electronic filing systems for records, correspondence, and other material.
Enter new customer data and other sales data for current customers into computer database.
Work with inside and outside sales representatives to keep account activities and literature up to date
Prepare and follow-up on direct customer renewals
Additional duties may be assigned
Job Experience/Skills and Knowledge:
A BA/BS or Associates Degree preferred
Previous sales experience preferred
Must be proficient in Microsoft Word, Excel, and Outlook as well as Adobe PDF documents
Must have proficient key boarding skills, computer knowledge and experience
Halpin Company Profile
Halpin Staffing Services is an established staffing agency in southeast, WI with locations in Racine, Kenosha and Burlington. We staff for a variety of roles and industries including manufacturing, light industrial, administrative, professional and technical. We serve both small and large businesses based on need.
Benefits of working with Halpin Staffing Services:
Permanent Job Opportunities: Halpin staffs for all types of scenarios, the majority being on a full time, permanent basis!
Direct Hire | Temp to Hire | Contract/Temporary
Employee Benefits: health insurance offered after probationary period. Vacation and holiday pay available to employees based on hours criteria. 401k available to employees after 1 year.
Large Client Base: Halpin has been staffing in southeast Wisconsin for 20+ years. During this time, our client base has become quite extensive and ranges from southern parts of Milwaukee, northern, IL and west to the Janesville/Beloit areas. With over 500 clients/prospects throughout these areas, working with Halpin gives job seekers a huge advantage as our network quickly becomes yours!
Employee/Employer Relationship: Halpin recruiters pride themselves on getting to know their candidates/employees in order to build a strong working relationship. Over the years we’ve received great feedback from employees who feel this sets us apart from other staffing agencies.
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About Delavan, WI
Ready to embark on an exciting career journey in the heart of charming Delavan, Wisconsin? Discover exceptional job opportunities in this vibrant region renowned for its serene lakes, rolling greenery, and thriving industries. Delavan offers a unique blend of small-town charm and big-city amenities, making it an ideal place to live, work, and play. From exploring the historic St. Andrew's Church to savoring the local delicacies at the Brick Street Market or catching a show at the vibrant Phoenix Park Bandshell, there's never a dull moment in this bustling community. Whether you're a nature enthusiast eager to explore the tranquil Delavan Lake or a culture buff looking to visit the Turtle Creek Gallery, this area has something for everyone. Don't miss your chance to be a part of this dynamic community – check out our job listings today and take the first step towards an exciting career in Delavan!
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