Account Representative

Delavan, WI 53115

Posted: 11/27/2023 Industry: Administrative Job Number: 28621

Job Description


This position is an entry level customer relationship management position that provides an opportunity to grow into other customer relations and/or sales positions within the company. The primary purpose of the Account Representative is to support various internal and external sales channels through supporting current clients as well as executing organizational cross-sell initiatives. This position requires a person who is extremely pro-active, receives and asks for direction well, and is proficient in multi-tasking. This person must exemplify strong communication and above average attention to detail. This person should also have the ability to adapt to changes in a transforming industry and company environment.

Essential duties and responsibilities include the following:

  • Develop strong and trusted relationships with customers through timely and accurate communications

  • Resolve customer issues in an accurate and timely manner

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

  • Sets up and maintain paper and electronic filing systems for records, correspondence, and other material.

  • Enter new customer data and other sales data for current customers into computer database.

  • Work with inside and outside sales representatives to keep account activities and literature up to date

  • Prepare and follow-up on direct customer renewals

  • Additional duties may be assigned

  

Job Experience/Skills and Knowledge:

  • A BA/BS or Associates Degree preferred

  • Previous sales experience preferred

  • Must be proficient in Microsoft Word, Excel, and Outlook as well as Adobe PDF documents

  • Must have proficient key boarding skills, computer knowledge and experience

 

Halpin Company Profile

Halpin Staffing Services is an established staffing agency in southeast, WI with locations in Racine, Kenosha and Burlington. We staff for a variety of roles and industries including manufacturing, light industrial, administrative, professional and technical. We serve both small and large businesses based on need.

Benefits of working with Halpin Staffing Services:

  1. Permanent Job Opportunities: Halpin staffs for all types of scenarios, the majority being on a full time, permanent basis!

                             Direct Hire | Temp to Hire | Contract/Temporary

  2. Employee Benefits: health insurance offered after probationary period. Vacation and holiday pay available to employees based on hours criteria. 401k available to employees after 1 year.

  3. Large Client Base: Halpin has been staffing in southeast Wisconsin for 20+ years. During this time, our client base has become quite extensive and ranges from southern parts of Milwaukee, northern, IL and west to the Janesville/Beloit areas. With over 500 clients/prospects throughout these areas, working with Halpin gives job seekers a huge advantage as our network quickly becomes yours!

  4. Employee/Employer Relationship: Halpin recruiters pride themselves on getting to know their candidates/employees in order to build a strong working relationship. Over the years we’ve received great feedback from employees who feel this sets us apart from other staffing agencies.
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